FAQ & policies.

One! While we used to operate two separate spas, we’ve combined both locations under one beautiful roof. You can now find all of our services–skin, massage, and more–at 2222 Bull Street.

The spa nestled in the heart of Savannah’s Starland District at 2222 Bull Street, on the second floor above Ukiyo restaurant. We’re right next to Melrose & McQueen Hair Salon.

Monday–Tuesday: Closed

Wednesday–Friday: 10:30 AM – 7:00 PM

Saturday: 10:30 AM – 5:30 PM

Sunday: 11:00 AM - 4:00 PM

Free street parking is available along Bull and neighboring side streets. It can take a few minutes to find a spot, so we recommend arriving a little early to give yourself time to park and settle in.

Yes, please! Arriving 5–10 minutes early gives you time to navigate parking, use the restroom, enjoy a beverage, and ease into your experience. Intake forms are sent ahead of time, but if you haven’t completed yours beforehand, we kindly ask you to arrive early to do so.

Not at this time. We are located on the second floor of a historic building without an elevator or lift. We understand this is limiting and are actively exploring solutions to make our space more accessible in the future.

Whatever you’re comfortable in–come as you are! For facials and head spa services, you’ll change into a spa wrap. For massage, you’ll undress to your comfort level and be fully draped during the session.

You’ll find current pricing and service details on our treatments page. Because each session is tailored to you, prices can vary by provider level.

We primarily book by appointment, but same-day sessions may be available! Call or text us to check real-time availability.

Tipping is always appreciated. A standard gratuity is 20%, in line with other personal service industries.

CANCELLATION POLICY

TEMPLE requires 48 hours notice for all cancellations and reschedules. Here’s how it breaks down:

Changes made within 48 hours will incur a 50% charge of the services booked. Changes made within 24 hours will incur a 100% charge of services booked.

Same-day cancellations or no-shows will be charged 100% of the service.

All appointments require a card on file and applicable fees will be charged accordingly. Gift Cards cannot be used towards the cancellation fee.

This policy applies to appointments scheduled within a 48-hour window, as well!

If you need to cancel and we’re closed, just leave us a voicemail–we’ll honor the timestamp of your message.

Running late?

If you arrive late, your session may be shortened or rescheduled. In either case, you’ll still be responsible for the full service fee.

Refunds and Packages

All sales are final. We do not offer any money back-guarantees. If you’re booking a package, we recommend securing your preferred date and time before purchasing, as packages are also non-refundable.

Gift Card Policies:

Gift Cards cannot be used towards a cancellation fee.

Our Gift Cards expire and are valid for 12 months from the date of purchase.

We have two massage rooms, so we don’t offer traditional side-by-side couples massages. But we love welcoming friends and partners to enjoy self-care at the same time! You’ll be in separate treatment rooms just across the hall.

Totally up to you. Whether you prefer light and relaxing or deep and therapeutic, your massage is fully customized. Let your therapist know how you’re feeling—we adjust in real time.

Relaxed, rejuvenated, and possibly a little sore for 24-48 hours—especially if you’ve received deeper work. That’s totally normal and a sign your body is responding to the treatment.

Drink plenty of water, take it easy, and give your body time to integrate the work. Avoid intense workouts or heavy lifting the rest of the day if possible.

It depends on your goals. Monthly is great for general wellness. Weekly or bi-weekly may be recommended if you're working through pain, stress, or specific issues.

A consultation is highly recommended if you:

Have persistent breakouts or corrective skin goals

Are interested in advanced treatments

Want a customized skincare plan or long-term strategy

Simply have questions before diving in

We’ll assess your skin, discuss your goals, and create a personalized treatment roadmap—so you get the most out of every visit from the start.

Why a consultation helps : We assess your skin’s current state, match you with the right esthetician level, and design a thoughtful, strategic plan tailored to your unique goals. It also allows us to prep your skin properly for more intensive treatments down the road and ensure you're receiving the most effective care from the very beginning—no guesswork, no wasted time.

What to expect: Your consultation includes a deep cleanse and skin analysis, followed by a collaborative conversation around your concerns, goals, and routines. From there, we build a customized treatment roadmap to support both short-term wins and long-term transformation.

Looking for a more general refresh or relaxation facial?

You’re welcome to book directly with any of our skilled estheticians. Every treatment is customized in real time, so even if you're not quite sure what your skin needs, we’ll guide you through it during your appointment.

Whether you're beginning your skincare journey or continuing deeper corrective work, our customized facials are designed to meet you exactly where you are. Each session is tailored in real time—from restorative relaxation to results-driven transformation. Your esthetician will guide your experience based on your goals, skin condition, and stage of care. Think of it as a ritual that evolves with you. All facial treatments take place in our open-concept Loft—a shared serene space designed to feel grounding, peaceful, and deeply personal.

*Note: Treatment approach will vary on provider level and appointment length. All facials include consultation, thorough cleansing, exfoliation, treatment masks, targeted enhancements, and expert homecare guidance.

Our estheticians are categorized by experience, training, and certification levels into five tiers of care to meet your unique skin goals:

Level 1 Estheticians: Foundational Care and Relaxation

Perfect for newcomers and routine skin maintenance. Level 1 estheticians specialize in nurturing, ritual-based treatments, performing essential facials, dermaplaning, basic extractions, and introductory peels. Expect a soothing, high-quality reset designed to keep your skin healthy and balanced.

Level 2 Estheticians: Polished and Customized Maintenance

Designed for clients seeking a seamless, elevated experience with light corrective touches. Level 2 estheticians offer confident customization using superficial peels, specialized treatments (like HydraFacial basics), and introductory corrective strategies. Great for maintaining progress and refining texture.

Level 3 Estheticians: Corrective Maintenance

Acting as the bridge between routine care and intensive transformation, Level 3 estheticians target specific concerns with advanced modalities. These sessions feature medium-depth chemical peels, basic microchanneling, and HydraFacials to build strategic, long-term care plans for results-driven clients.

Level 4 Estheticians: Advanced Corrective Specialists

Focused on driving profound transformations for complex skin concerns such as acne, hyperpigmentation, and aging. Level 4 estheticians design comprehensive 9-to-15-month treatment journeys, utilizing advanced chemical peels, specialized acne therapies, and high-performance treatment layering.

Level 5 Estheticians: Clinical Leadership and Master Correction

The highest tier of care, led by TEMPLE’s clinical masters. Level 5 estheticians specialize in high-stakes cases, complex consultations, and ultimate skin restoration using master-level protocols and custom treatment plans. Perfect for complex skin concerns, long-term correction, and next-level clinical results.

Kelly Temple's online booking is currently closed to new clients due to high demand. As our Level 3 Lead Esthetician specializing in corrective skincare, Kelly prefers to meet with new clients through a consultation first.

Why Kelly requires consultations for new clients: Kelly works with advanced corrective techniques and complex skin conditions. A consultation allows her to assess your skin thoroughly, discuss goals and expectations, and build a precise, personalized treatment plan to ensure you're set up for the best possible results.

New clients: Please schedule a consultation first (includes $50 credit toward your next service with Kelly).

Returning clients: Please call (912) 446-1522 or text (912) 559-1616 to schedule directly.

A modality is a specialized tool, technique, or technology that serves a specific therapeutic purpose during your facial treatment. These are advanced additions to our basic facial essentials that enhance and customize your experience.

What facial modalities are available?

Custom Skincare Mixtures Personalized blends created specifically for your skin's unique needs using professional-grade ingredients from Lira Clinical, Leahlani, Dolce Dew, and Gly Med products

Custom Skincare Mixtures

Personalized blends created specifically for your skin's unique needs using professional-grade ingredients from Lira Clinical, Leahlani, Dolce Dew, and Gly Med products

Dermaplaning A gentle exfoliation technique using a sterile blade to remove dead skin cells and fine facial hair, leaving skin smooth and radiant

Dermaplaning

A gentle exfoliation technique using a sterile blade to remove dead skin cells and fine facial hair, leaving skin smooth and radiant

Chemical Peels/Exfoliation Professional-grade acids that dissolve dead skin cells to reveal fresher, brighter skin underneath and improve texture. Depending on your provider levels, peels are available in superficial, medium, and advanced depths to target specific skin concerns and tolerance levels. All peels are selected to address your specific skin concerns!

Chemical Peels/Exfoliation

Professional-grade acids that dissolve dead skin cells to reveal fresher, brighter skin underneath and improve texture. Depending on your provider levels, peels are available in superficial, medium, and advanced depths to target specific skin concerns and tolerance levels. All peels are selected to address your specific skin concerns!

Manual Exfoliation Physical exfoliation using specialized tools, techniques, or products to buff away dead skin cells and improve skin texture

Manual Exfoliation

Physical exfoliation using specialized tools, techniques, or products to buff away dead skin cells and improve skin texture

Enzyme Treatments Natural fruit enzymes that gently dissolve dead skin cells and brighten complexion without using more intensive peel solution

Enzyme Treatments

Natural fruit enzymes that gently dissolve dead skin cells and brighten complexion without using more intensive peel solution

HydraFacial (Level 2-3 Estheticians) Advanced multi-step treatment that cleanses, extracts, and hydrates using patented vortex technology for instant results. Book with our Level 2-3 estheticians to include this premium modality in your custom facial

HydraFacial (Level 2-3 Estheticians)

Advanced multi-step treatment that cleanses, extracts, and hydrates using patented vortex technology for instant results. Book with our Level 2-3 estheticians to include this premium modality in your custom facial

Focused Extractions Targeted removal of blackheads and congestion in problem areas that need a little extra attention

Focused Extractions

Targeted removal of blackheads and congestion in problem areas that need a little extra attention

High Frequency Electrical current therapy that kills bacteria, reduces inflammation, and promotes healing - perfect for acne-prone skin

High Frequency

Electrical current therapy that kills bacteria, reduces inflammation, and promotes healing - perfect for acne-prone skin

LED Light Therapy Color-specific light wavelengths that target various skin concerns like acne, inflammation, and signs of aging

LED Light Therapy

Color-specific light wavelengths that target various skin concerns like acne, inflammation, and signs of aging

Deep Facial Massage Intensive massage techniques that improve circulation, sculpt the facial features, promote tension relief, and provide ultimate relaxation

Deep Facial Massage

Intensive massage techniques that improve circulation, sculpt the facial features, promote tension relief, and provide ultimate relaxation

Lymphatic Drainage Gentle massage technique that stimulates lymph flow to reduce puffiness, improve circulation, and promote detoxification

Lymphatic Drainage

Gentle massage technique that stimulates lymph flow to reduce puffiness, improve circulation, and promote detoxification

Gua Sha Traditional Chinese medicine technique using smooth soothing stones to massage and sculpt facial contours while improving circulation

Gua Sha

Traditional Chinese medicine technique using smooth soothing stones to massage and sculpt facial contours while improving circulation

Facial Cupping Ancient technique using suction cups to improve blood flow, reduce muscle tension, and promote lymphatic drainage

Facial Cupping

Ancient technique using suction cups to improve blood flow, reduce muscle tension, and promote lymphatic drainage

Neck and Shoulder Massage Targeted massage to release tension and improve circulation in commonly stressed areas

Neck and Shoulder Massage

Targeted massage to release tension and improve circulation in commonly stressed areas

Upper Body Massage Relaxing massage extending beyond the face, neck, and shoulders, to your arms and hands for complete relaxation

Upper Body Massage

Relaxing massage extending beyond the face, neck, and shoulders, to your arms and hands for complete relaxation

Eye Treatment Specialized care for the delicate eye area, addressing concerns like dark circles, puffiness, and fine lines

Eye Treatment

Specialized care for the delicate eye area, addressing concerns like dark circles, puffiness, and fine lines

HydraFacial Step-Infused Hydration Intensive, customized hydration booster that infuses skin with moisture-rich serums for plump, dewy results

HydraFacial Step-Infused Hydration

Intensive, customized hydration booster that infuses skin with moisture-rich serums for plump, dewy results

Scalp Massage Tension-relieving scalp work using techniques like jade comb therapy to soothe, stimulate, and melt stress away

Scalp Massage

Tension-relieving scalp work using techniques like jade comb therapy to soothe, stimulate, and melt stress away

You MUST wait AT LEAST 2 WEEKS after your botox or filler appointment to get a facial. This ensures the injectable has settled properly and avoids disrupting the results. However, you CAN receive Botox or filler any time AFTER your facial with no issue. Need to reschedule your facial? Just let us know at least 48 hours in advance to avoid cancellation fees.

To ensure your skin is calm, receptive, and ready to receive treatment, we recommend avoiding:

Excessive sun exposure or tanning

Waxing or threading in the treatment area

New or untested skincare products or treatments

Heavy alcohol consumption (can increase skin sensitivity)

Intense workouts immediately before your session

Botox or filler (wait 2 weeks before your facial)

We recommend skipping makeup for at least 4-6 hours post-treatment to allow your skin to breathe and soak in all the good stuff. If makeup is necessary, opt for clean brushes and gentle, non-comedogenic products.

For peels or more intensive facials, wait at least 24 hours before applying makeup.

Please avoid sweating and intense physical activity for 4-6 hours following your facial to prevent irritation and allow products to fully absorb.

For chemical peels or advanced treatments, wait at least 24 hours before resuming workouts. When you do exercise, cleanse your skin gently afterward and avoid touching your face during activity.

A Head Spa is a deeply restorative wellness ritual that blends therapeutic scalp care with full-body relaxation. Transcending traditional hair care, this experience invites you to recline on a specialized treatment bed with your head cradled above a cascading basin. Our unique setup creates a seamless, rhythmic journey of flowing water therapy, tension-melting massage, and intentional scalp care. We nurture the hair, the body and the spirit—releasing mental fatigue and resetting the nervous system in a single, meditative journey.

Tailored to your needs, your treatment may include:

Customized hair masques and restorative treatments

Deep scalp detoxification and clarifying care

Cascading water therapy and rhythmic cleansing

Therapeutic massage for the scalp, neck, and shoulders

Pressure point therapy for tension and migraine relief

Intentional tool usage for circulation and stimulation

Refreshing mini facials and skin-soothing care

Targeted massage nurturing upper body or CBD-infused foot therapy

Full body dry brushing to awaken the senses

Professional blowouts for a polished finish

At its heart, our Head Spa is a rhythmic, meditative escape. While many treatments rely heavily on tools, we prioritize human connection and intentional movement to provide a service tailored specifically to your scalp and hair needs. It is a unique sensory experience—combining flowing water and therapeutic touch—that leaves your nervous system reset and your spirit completely at ease

To get the most from your experience, please arrive with unwashed hair and a makeup-free face. Seeing your hair in its natural state allows your provider to better analyze your scalp and offer tailored advice. You are welcome to 'come as you are'; we provide cozy spa robes and a heated treatment bed for your comfort. For head spa services, we only require access to the upper chest, neck, and shoulders, while body rituals involve full-body draping similar to a traditional massage.

Following your ritual, your skin will be glowing with nourishing cleansing oils that can be left on as a moisturizer or layered under makeup. Your hair will be finished with a light, balancing leave-in conditioner and air-dry cream. We recommend waiting 48 hours before your next wash to allow the restorative benefits to fully settle.

Absolutely. We believe every scalp and hair texture deserves the gift of restoration. Our sanctuary is open to every texture—from fine and straight to thick and coily—as well as those with little to no hair seeking a total nervous system reset.

Our Head Spa is able to take clients with a single row of sew in hair extensions. Clients with multiple rows of extensions are taken on a case by case basis and can incur an extra fee of $15 for time. Unfortunately, we are unable to provide Head Spa treatments for clients with tape in extensions or extensions longer than 22 inches. Please call ahead if you have extensions to consult on the best course of action!

Whether your hair is long or short, a professional finish is the perfect conclusion to your journey. We offer signature round-brush blowouts for length, and tailored Denman or finger-styling to bring volume and body to shorter styles. By using lightweight, balancing products, your style typically retains its lift and smoothness for up to three days. For those seeking even greater longevity and bounce, we invite you to choose a pin-curl set to prolong your results. To honor our rhythmic timing, please note that while all textures receive expert care, tightly coiled hair is artfully diffused to enhance its natural beauty rather than blown smooth.

Your experience begins with a microscopic analysis. Using magnified imagery, we’ll examine your scalp and hair health to discuss your current routine and long-term goals. This conversation allows us to create a practical roadmap for home care and professional treatments every 6 to 8 weeks. To conclude, we take a second set of magnified pictures to show the immediate, visible difference one session can make.

While we are a wellness space rather than a clinic, we provide effective support for severe dandruff, dryness, and psoriasis. Our process combines specialized exfoliation and hydration methods with R+Co’s CBD-infused products to soothe inflammation and relieve itching. It is a targeted, intentional approach designed to restore your scalp to a balanced and healthy state.

We proudly feature R+Co to customize your experience, selecting specific formulas to honor your scalp and hair needs. Should you have sensitivities or allergies, we invite you to consult with us prior to your visit so we can explore the best options for you.

We understand that some guests prefer the familiarity of their own care; you are welcome to bring your own shampoo and conditioner. Please be mindful that while we can incorporate your personal products into the ritual, our specialized detoxification treatment remains the core of our technical service. If you have any questions regarding our ingredients, your therapist is always available to ensure your comfort and peace of mind.

To maintain optimal scalp health and deep hydration, we recommend a monthly visit—especially for those seeking to manage psoriasis, dermatitis, or a deeper detoxification than home rituals allow. For general maintenance and a recurring scalp analysis, a session every eight weeks is ideal. However, your journey can also be intuitive; our pressure-point therapies are specifically designed to provide relief for active migraines and may be booked on an as-needed basis to quiet the nervous system.

Lash services: 6-8 weeks

Brow lamination: 6-8 weeks

Brow tinting: 4-6 weeks

Brow waxing: 3-4 weeks

What it is: Lash tinting uses semi-permanent dye to darken your natural eyelashes, creating the appearance of fuller, more defined lashes without mascara.

Benefits:

Enhances natural lash color and definition

Eliminates daily mascara application

Perfect for swimming, workouts, and busy lifestyles

Great for blonde or light-colored lashes

Lasts 4-6 weeks

Pre-Care:

Remove all eye makeup and contact lenses

Avoid oil-based products around eyes 24 hours prior

No lash curling or heated lash tools day of the appointment

Inform us of any eye sensitivities or allergies!

Post-Care:

Keep lashes dry for 24 hours (no water, steam, or swimming)

Avoid oil-based products around eyes for 48 hours

No rubbing or touching the eye area

Sleep on your back if possible for first night

Use gentle, oil-free makeup remover when needed

Perfect for:

Those with light or sparse-looking lashes

Active lifestyles and frequent swimmers

Anyone seeking low-maintenance lash enhancement

People with mascara sensitivities

What it is: A lash lift is like a perm for your eyelashes, using a gentle chemical process to curl and lift your natural lashes from the root, creating the appearance of longer, more lifted lashes.

Benefits:

Creates dramatic curl and lift that lasts 6-8 weeks

Makes lashes appear longer and more voluminous

Reduces the need for eyelash curlers

Low maintenance - wake up with perfect lashes

Can be combined with lash tinting

Pre-Care:

Remove all eye makeup and contact lenses

Avoid waterproof mascara for 48 hours before treatment

No lash extensions or perms for 6 weeks prior

Clean lashes thoroughly - no oil residue

Inform us of any eye sensitivities!

Post-Care:

Keep lashes completely dry for 24-48 hours

No steam, saunas, hot showers, or swimming

Avoid sleeping on your face for 48 hours

No mascara or eye makeup for 24 hours

Don't use eyelash curlers (you won't need them!)

Use oil-free products around the eyes

Perfect for:

Those with straight or downward-pointing lashes

Anyone wanting to open up their eye area

People seeking long-lasting lash enhancement

Those who want to skip daily lash curling

What it is: Brow lamination is a treatment that restructures brow hairs to create a fuller, more uniform shape. The process smooths and lifts hairs, allowing them to be styled in your desired direction.

Benefits:

Creates the appearance of fuller, fluffier brows

Tames unruly or stubborn brow hairs

Gives a polished, groomed look for 6-8 weeks

Minimizes daily brow styling time

Works with sparse or thick brows

Pre-Care:

Grow out brows for 2-3 weeks before appointment

Avoid retinoids around brow area for 48 hours

No brow tinting or chemical treatments 2 weeks prior

Come with clean, product-free brows

Avoid sun exposure or tanning 24 hours before

Post-Care:

Keep brows dry for 24-48 hours

No steam, saunas, or excessive sweating

No makeup on brows for 24 hours

Use gentle, oil-free products around brow area

Brush brows daily with a spoolie after 48 hours

Perfect for:

Those with unruly, coarse, or stubborn brow hairs

Anyone wanting fuller-looking brows

People with gaps or sparse areas

Those seeking the "soap brow" trend look

What it is: Professional brow waxing removes unwanted hair to create clean, defined brow shapes that complement your facial features.

Benefits:

Precise hair removal for clean lines

Results last 3-4 weeks

Creates symmetrical, balanced brows

Removes fine hairs that tweezers miss

Professional shaping expertise

Pre-Care:

Grow out brows for 2-3 weeks (hair should be 1/4 inch long)

Avoid retinoids or exfoliating products 48 hours before

No sun exposure or tanning day of appointment

Come with clean skin - no makeup or oils

Take a pain reliever 30 minutes before treatment if sensitive

Post-Care:

Avoid touching the waxed area for 2-4 hours

No makeup on brows for 4-6 hours

Avoid hot showers, steam, or saunas for 24 hours

Stay out of direct sunlight for 24 hours

Apply soothing aloe or a cool compress if irritated

Avoid exfoliating the area for 48 hours

Perfect for:

Anyone needing brow cleanup and shaping

Those who prefer longer-lasting results than tweezing

People seeking professional brow design

Maintenance between brow appointments

What it is: Brow tinting uses semi-permanent dye to darken and define eyebrow hairs, creating fuller-looking brows and enhancing your natural brow shape.

Benefits:

Adds color and definition to sparse brows

Covers gray or light-colored brow hairs

Reduces need for daily brow makeup

Lasts 4-6 weeks

Can be customized to match hair color

Pre-Care:

Remove all makeup from the brow area

No recent brow waxing or threading (wait 24 hours)

Clean brows thoroughly - no oils or serums

Inform us of any skin sensitivities or allergies!

Post-Care:

Keep brows dry for 24 hours

Avoid oil-based cleansers and moisturizers on brows

No exfoliating or scrubbing the brow area

Avoid excessive sun exposure for 48 hours

Use gentle, sulfate-free products around brows

Color may appear darker initially - will soften within 2-3 days

Perfect for:

Those with light, gray, or sparse brows

Anyone wanting to reduce their daily makeup routine

People seeking natural-looking brow enhancement

Those who have over-plucked and want a fuller appearance